Tiimely's year in review: Building the future of financial assessment

The past twelve months have been big for Tiimely. Leading the future of financial assessment and powering some of Australia's biggest banks and brands.

Here's how we stayed true to our values while scaling impact.

Time to be transparent: Breaking into new territory

What began with a focus on lending has evolved into something much larger. We've expanded into government services, insurance, auto finance, consumer lending, utilities, and family law, proving that smart financial assessment isn't just for banks.

Each new vertical brings unique challenges, and each one reinforces our commitment to accuracy, speed, and security.

Time to take responsibility: 13 seconds to support

Our white-label platform has become a lifeline for businesses navigating complex financial decisions. This year, we handled 7,640 web chats and 16,556 phone calls with an average response time under 13 seconds. We responded to 32,727 emails on average in under 90 minutes.

Fortified, certified, trusted

We've achieved SOC2 Type 2 and ISO 27001 certifications while maintaining Consumer Data Right compliance. Your data isn't just protected, it's fortified.

Time to be human: Powered by people

Behind every platform feature and API call is a team of passionate people. We've reviewed 2,327 resumes, welcomed new team members, celebrated new babies, and consumed 241 packets of biscuits along the way.

As we look toward 2026, we're not just building better technology. We're building a more accessible, trustworthy financial future for all Australians.